Help Document

Forgot password / Reset password

If you cannot remember your password, you can create a new one. Reset works for both mobile number and email address.

Reset using mobile number

Step 1

1. Open the Login page.
2. Click Forgot Password?

Step 2

1. Enter your registered Indian mobile number.
2. Click Send verification code.

Step 3

An SMS verification code is sent to your mobile. Enter the code.

Step 4

1. Enter New password and Confirm password.
2. Click Save new password.

Your password is updated. You may now log in with the new password.

Reset using email address

The process is the same: use Forgot Password, enter your registered email, verify the code from your inbox, then save a new password.

Password requirements

• At least 8 characters
• Uppercase and lowercase letters
• Numbers
• At least one special character
• Must match the confirmation password
• Avoid names, dates of birth, or mobile numbers

Important notes

• SMS OTP is available for Indian mobile numbers.
• Users outside India should use email registration / reset.
• Verification codes expire; use Resend Code if needed.
• Google Sign-In is an alternative that does not need a separate password.

Troubleshooting

Did not receive SMS OTP? Check the number, network coverage, then Resend Code.

Did not receive Email OTP? Check Spam/Junk, confirm the email, then request a new code.

Cannot sign in? Confirm mobile/email and password, or use Forgot Password.

Security tips

• Do not share your password or OTPs.
• Sign out on shared computers.
• Keep email and mobile up to date.

Video tutorial: Sri Vyasaraja Matha YouTube